9 hard skills or competencies (industry competencies) for Plant Operations Manager
Skill definition-Determining and evaluating available production resources to meet demand and remain market competitive with a view toward long-term growth.
Level 1 Behaviors
(General Familiarity)
Explains the difference between capacity planning and capacity management.
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Level 2 Behaviors
(Light Experience)
Identifies capacity requirements to meet current and future projected workloads.
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Level 3 Behaviors
(Moderate Experience)
Implements capacity plans in managing manufacturing resources to boost organizational productivity.
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Level 4 Behaviors
(Extensive Experience)
Manages capacity resources to streamline manufacturing processes and achieve maximum profit for the organization.
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Level 5 Behaviors
(Mastery)
Forecasts resource capacity to determine potential resource shortfalls or surplus in creating capacity plans.
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Skill definition-Applying the knowledge of Manufacturing industry's concepts, techniques, regulations and trends to diverse situations.
Level 1 Behaviors
(General Familiarity)
Explains how manufacturing increases efficiency, production, and profitability.
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Level 2 Behaviors
(Light Experience)
Lists critical competitors for a specific type of product in the manufacturing industry.
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Level 3 Behaviors
(Moderate Experience)
Maintains awareness of cGMPs (Current Good Manufacturing Practices), industry standards, and modern techniques.
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Level 4 Behaviors
(Extensive Experience)
Monitors the organization's ability to meet industry and customer requirements.
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Level 5 Behaviors
(Mastery)
Explores current and developing trends in the manufacturing industry and relays findings.
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4 general skills or competencies (Job family competencies) for Plant Operations Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Oversees the operations departments to align with our organization's strategic goals.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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Skill definition-Executing Lean project management techniques and tools by utilizing a manufacturing production system to eliminate waste and maximize productivity.
Level 1 Behaviors
(General Familiarity)
Explains the importance of Lean manufacturing in facilitating continuous process improvement.
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Level 2 Behaviors
(Light Experience)
Conducts studies to identify process flow improvements and spatial utilization based on Lean manufacturing principles.
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Level 3 Behaviors
(Moderate Experience)
Maintains productivity standards to identify ways in improving operations through Lean manufacturing principles.
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Level 4 Behaviors
(Extensive Experience)
Maximizes material use efficiency and minimizes waste by leveraging Lean manufacturing methodologies.
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Level 5 Behaviors
(Mastery)
Establishes methods, tools, and documentation to drive Lean manufacturing and improve production efficiency.
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13 soft skills or competencies (core competencies) for Plant Operations Manager
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and purposes of Key Performance Indicators (KPI).
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Level 2 Behaviors
(Light Experience)
Gathers internal and external benchmarks for KPI development.
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Level 3 Behaviors
(Moderate Experience)
Defines KPIs in terms of Specific, Measurable, Achievable, Realistic, and Timely (SMART) goal criteria.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on KPI practices to employees and managers.
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Level 5 Behaviors
(Mastery)
Establishes organizational Key Performance Indicators (KPI) frameworks and management processes.
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Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the benefit and importance of high quality to drive client satisfaction and organizational success.
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Level 2 Behaviors
(Light Experience)
Escalates high-priority quality issues immediately to management for immediate attention.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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Summary of Plant Operations Manager skills and competencies
There are 9 hard skills for Plant Operations Manager, Capacity Planning and Management, Manufacturing Industry, Manufacturing Management, etc.
4 general skills for Plant Operations Manager, Operations Management, Lean Manufacturing, Inventory Management, etc.
13 soft skills for Plant Operations Manager, Key Performance Indicators (KPI), Quality Management, Planning and Organizing, etc.
While the list totals 26 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Plant Operations Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Quality Management, and be skilled in Planning and Organizing.